Purpose: The purpose of this paper is to propose an integrated gray-decision making trial and evaluation laboratory (Grey-DEMATEL) framework to evaluate the ICT adoption barriers in manufacturing small and medium enterprises (MSMEs) running in developing countries. The proposed model is also...

Purpose: This research proposes a text analytics–based framework that examines the utility of online customer reviews in evaluating automobile manufacturers and discovering their consumer-perceived weaknesses. Design/methodology/approach: The proposed framework integrates aspect-level...

Purpose – The paper proposes multi‐sourcing models for optimal order allocation in newsvendor setting under supply disruption with stochastic demand where suppliers are capacity constrained. Design/methodology/approach – Mathematical models are constructed to describe the stochastic single...

E-procurement is used by companies as a tool to reduce procurement costs, bring transparency into the purchasing process, and reduce the procurement cycle time. The specialized expertise involved in building such systems and its associated costs have compelled some companies to hire third-party...