Verschelde, Marijn; Rogge, Nicky - Faculteit Economie en Bedrijfswetenschappen, … - 2012
This paper proposes a non-parametric methodology to construct composite scores of citizen satisfaction with local police corpses. More precisely, the paper advocates a custom made version of the popular Data Envelopment Analysis approach, also referred to as the ‘Benefit-of-the-Doubt’-model....