Online marketplaces for remote labor services allow workers and firms to contract with each other directly. Despite this, a large fraction of the workforce is affiliated with small, autonomous intermediary organizations that are widespread within these markets. This paper shows that...

Online markets for remote labor services allow workers and firms to contract with each other directly. Despite this, intermediaries - called outsourcing agencies - have emerged in these markets. This paper shows that agencies signal to employers that inexperienced workers are high quality....