Will outsourcing be a winner or loser from the global crisis? This sector has been a major beneficiary of the boom in business services trade since the mid-1990s, coinciding with the rise of emerging market economies. This growth survived – indeed was arguably a beneficiary of – the last...

This is a summary of key findings from the 2009 Chartered Insurance Institute (CII) membership skills survey. The CII is the world’s leading professional body for insurance and financial services (FS).In the year since the CII’s last skills survey much has changed – both in the economy and...