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The Structure and Dynamics of Expectations and Customer Satisfaction in Channel Member Relationships in the Victorian Fruit Industry
Nanere, Marthin G; Hill, Railton - Department of Economics and Finance, La Trobe Business … - 2001
of expectations, perceived performance, dis-confirmation and customer satisfaction/dissatisfaction. Further, the paper …
Persistent link: https://www.econbiz.de/10008867923
Cover Image
The Structure and Dynamics of Expectations and Customer Satisfaction in Channel Member Relationships in the Victorian Fruit Industry
Nanere, Marthin G; Hill, Railton - Department of Economics and Finance, La Trobe Business … - 2001
of expectations, perceived performance, dis-confirmation and customer satisfaction/dissatisfaction. Further, the paper …
Persistent link: https://www.econbiz.de/10010541681