Cabigiosu, Anna; Campagnolo, Diego - Dipartimento di Management, Università Ca' Foscari Venezia - 2012
In this paper we study the relationship between service innovation and firm's performances in the KIBS domain. In line … with previous works, we maintain that service innovation positively impacts firm's performances but we also claim that this … service configurations based on standard and modular services positively moderate the positive relationship between innovation …