Purpose – To show that necessary condition hypotheses are important in operations management, and to present a consistent methodology for building and testing them. Necessary condition hypotheses (“X is necessary for Y”) express conditions that must be present in order to have a desired...

Purpose: This paper examines the claim that the application of human factors (HF) knowledge can improve both human well-being and operations system performance. Methodology: A systematic review was conducted using a general and two specialist databases to identify empirical studies addressing...

Managers usually associate ergonomics with occupational health and safety and related legislation, not with business performance. In many companies, these decision makers seem not to be positively motivated to apply ergonomics for reasons of improving health and safety. In order to strengthen...

The use of intellectual assets of key professionals to provide customized goods and services is seen to be a key characteristic of knowledge intensive organizations. While knowledge management efforts have become popular in organizations that depend on the knowledge and skills of their...

Electronic collaboration has become a driver for productivity as organizations develop linkages for the planning, sourcing and execution of goods and services. These organizations require mechanisms to harness the diverse and personalized intellectual resources that are distributed across the...

This paper considers the role of electronic communication in the creation and distribution of knowledge, and in particular, the creation and sharing of personalised knowledge. Personalised knowledge or "intellectual capital" is perhaps a least understood but most important asset of modern...

Organizations exist to create value for their stakeholders that stakeholders cannot create through individual effort. Information systems exist to increase an organization’s ability to create value using intellectual capital. A theoretical explanation of value might therefore be useful to...

The importance of electronic collaboration has risen as successful organisations recognize that they need to convert their intellectual resources into goods and services their customers will value. The shift from personal computing to interpersonal or collaborative computing has given rise to...

In designing of production systems, economic and social goals can be combined, if ergonomics is integrated into the design process. More than 50 years of ergonomics research and practice have resulted in a large number of ergonomics standards for designing physical and organizational work...