The use of intellectual assets of key professionals to provide customized goods and services is seen to be a key characteristic of knowledge intensive organizations. While knowledge management efforts have become popular in organizations that depend on the knowledge and skills of their...

The importance of electronic collaboration has risen as successful organisations recognize that they need to convert their intellectual resources into goods and services their customers will value. The shift from personal computing to interpersonal or collaborative computing has given rise to...

The emergence and widespread use of collaborative technologies for distributed project management has brought opened up a myriad of opportunities for business. While the opportunities for off-shore outsourcing and collaborative development are enticing, most tools and techniques for project...

The value of electronic collaboration has arisen as successful organisations recognize that they need to convert their intellectual resources into customized services. The shift from personal computing to interpersonal or collaborative computing has given rise to ways of working that may bring...

Theory-testing with cases is ascertaining whether the empirical evidence in a case or in a sample of cases either supports or does not support the theory. There are two methodologies for theory-testing with cases, (a) testing in a single case (‘theory-testing single case study’), and (b)...

Pattern matching is comparing two patterns in order to determine whether they match (i.e., that they are the same) or do not match (i.e., that they differ). Pattern matching is the core procedure of theory-testing with cases. Testing consists of matching an “observed pattern” (a pattern of...

Theory-building with cases is (a) formulating new propositions that emerge from the empirical evidence in a sample of cases and (b) testing them in the same sample. The main difference with most other forms of generating new propositions (such as analyzing the theoretical literature,...

Replication is conducting a study in another case (or population) in order to assess whether a research finding from previous studies can be confirmed. The aim of replication is to assess the generalizability of a theoretical claim and the “research finding” that is (or is not) confirmed in...