Zervopoulos, Panagiotis; Vargas, Francisco; Cheng, Gang - Volkswirtschaftliche Fakultät, … - 2011
Operational effectiveness goes beyond efficiency while it incorporates exogenous variables, non-controllable by the … comparative optimization techniques (e.g. Data Envelopment Analysis) for efficiency and effectiveness measurement generally have … modified Quality-driven – Efficiency-adjusted Data Envelopment Analysis (MQE-DEA) model to assess effectiveness and provide a …