, business management, risk management, and customer relationship management, and offers research to aid the successful …"This book examines the various myriads of technical and organizational elements that impact services management …1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto …

"This book is a reference guide to the theory and research supporting the field of Technology and Innovation Management …1. Introduction to the field of technology innovation management -- 2. R&D process models -- 3. Technology development … development -- 9. Information and communication technology management -- 10. Open source and software development innovation -- 11 …

"This book provides a comprehensive look at the development of actor-network theory itself, as well as case studies of … actor network theory / Lorna Uden, Janet Francis -- 3. The need for rich theory to realize the vision of healthcare network … actor network theory and its implication on ICT research / Amany Elbanna -- 10. Linux kernel developers embracing authors …

through overlay routing, bandwidth management and dynamic trans-coding / Maarten Wijnants ... [et al.] -- 11. Web distributed …-aware proactive energy management in hard real-time systems: a motivational case study / Satyakiran Munaga, and Francky Catthoor -- 14 …

change management designed to address stakeholders' need"--Provided by publisher. …-system innovation management: concepts and applications / Oliver Yu -- Knowledge and quality innovation in the health sector: the role …: an approach from employment and knowledge management / Marta Novick, Sebastian Rotondo, Gerardo Breard -- The innovation …