E-government has evolved from basic information provisioning to more integrated service offerings enabling citizen-centric services. This handbook provides comprehensive coverage and definitions of the most important issues, concepts, trends, and technologies within transformation stage...

The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...

"This book provides an in-depth view into the critical contribution of IT service management to IT governance, and the strategic and tactical value provided by effective service management"--Provided by publisher.

"Governments around the world are now placing increasing importance upon the success of small business entrepreneurs and are providing increased resources to support this emphasis. The simple fact that organizations and society are relying heavily on virtual technologies for communication and...

"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.

"This book emphasizes how organizations enable both businesses and IT people to execute their responsibilities in support of business/IT alignment and the creation of business value from IT enabled corporation investments"--Provided by publisher.

Governance in perspective: the issue of normativity / Laurence Masclet, Philippe Goujon -- Norms, values, argumentation, and the limits of rationality / Pierre Livet -- Rational planning, principles and contexts / Emmanuel Picavet, Caroline Guibet Lafaye -- Ethical issues of emerging ICT...

"This book is based on the premise that it is difficult, if not impossible, to manage a modern business or public organization without at least some knowledge of the planning, use, control and benefits of information technology"--Provided by publisher.

This book is a timely piece to address the issues involved in strategically implementing digital government, which is a collection of high-quality papers that covers the various aspects of digital government strategic issues and implementations from the perspectives of both developed and...