Musso, Fabio (ed.); Druică, Elena (ed.) - 2014
study of the U.S. market / Patrizia de Luca, Giovanna Pegan -- A new systems perspective in retail service marketing … / Sergio Barile, Marialuisa Saviano -- Personally engaged with retail clients: Marketing 3.0 in response to new consumer … tool / Sanda Renko -- The use of sensorial marketing in stores: attracting clients through their senses / Mónica Gómez …