"This book offers a complete and updated overview of various perspectives relating to customer relationship management within the retail industry and stimulates the search for greater integration of these views in further research"--Provided by publisher.

To develop and sustain competitive advantage in the marketplace, organizations depend critically on competence and resources, knowledge and information exchanged both within and across partner organizations, and on process integration and management. This book presents research related to the...

Globalization has pushed the use of technology in business with advanced information and communication technology becoming a key factor in the future development of the retailing industry. Technology applications have significantly contributed to the exponential growth and profits of retailing...

For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to the economies of the scale of worldwide...

"This book presents various opinions, judgments, and ideas on how the use of digitally created worlds is changing the face of e-commerce and extending the use of Internet technologies to create a more immersive experience for customers"--Provided by publisher.

This book covers issues, developments, and influences in technologies and their impact on modern global socioeconomics, including e-commerce, e-services, outsourcing applications, and consumer resources management.

This book presents methodologies, architectures, and approaches on experiential automated learning. This critical mass of sought after research assembles the most intriguing and innovative applications, advancements, and leading studies on the methodology of intellectual computing.

In recent years, there has been growing interest in industrial systems, especially in robotic manipulators and mobile robot systems. As the cost of robots goes down and robots become more compact, the number of industrial applications of robotic systems increases. Moreover, there is need to...

"This book compiles progressive research in the emerging and groundbreaking fields of artificial emotions, affective computing, and sociable robotics that allow humans to begin the once seemingly impossible task of interacting with robots, systems, devices, and agent"--Provided by publisher.

"This book presents the latest innovations and technologies in the fields of mechatronics and robotics, offering innovations that are applied to a wide range of applications for robotic-assisted manufacturing, complex systems, and more"--Provided by publisher.