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~institution:"INTARGIA Managementberatung GmbH"
~subject:"services management"
~type:"article"
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Schott, Eberhard
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INTARGIA Managementberatung GmbH
Fachhochschule <Düsseldorf> / Fachbereich Wirtschaft
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INTARGIA - Vortrag
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USB Cologne (business full texts)
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Kundenzufriedenheit im IT-Outsourcing –grundsätzliche Überlegungen und empirischeErgebnisse
Schott, Eberhard
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INTARGIA Managementberatung GmbH
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2007
Kundenzufriedenheit ist ein zentraler Faktor für dieOutsourcing- Beziehung und Kundenzufriedenheit hat erheblichen Einfluss auf die Outsourcing- Vertragsverlängerung
Persistent link: https://www.econbiz.de/10005867408
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