Assesses the situation in three public emergency services in Bulgaria in relation to the ILO guidelines on social dialogue in the public emergency services in a changing environment adopted in 2003.

Covers the period from 1980s to end of 1990s.

Focuses on the role of collective bargaining in strengthening vocational training in the 1990s in the context of globalization.

Examines the social consequences of restructuring and investigates the role social dialgue can play in finding socially responsible ways to mitigate the effects of restructuring. Includes brief comparisons with the banking and financial services industry, postal services and public utilities.