This study analyses consumer behaviour and the interaction between consumers and businesses in the digital environment …. At issue is how consumers benefit from the digital environment and whether and how they change their purchasing behaviour …

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer …-based research, stakeholder interviews, and focus groups. Task 2 involved a consumer survey conducted in conjunction with behavioural … effectiveness of remedies to improve consumer decision-making. The survey examined respondents' behavioural characteristics …

extent to which consumers are able to make informed and empowered choices and what motivates their behaviour in the … activities were carried out: consultations with national stakeholders (energy regulators, consumer associations, Alternative … mediators); a consumer survey measuring consumers' awareness, attitudes and experiences with electricity services; a behavioural …

nd consumer market study on the functioning of retail electricity markets for consumers in the European Union (EU). This … examines the extent to which consumers make informed and empowered choices and what motivates their behaviour in electricity … on the presence and scope of EU consumer energy rights across the EU28, Norway and Iceland; - a consumer survey that …