In December 2016, Ipsos, London Economics and Deloitte were commissioned by the European Commission to conduct a study on online market segmentation through personalised pricing/offers in the European Union (EU). The main aim of this study was to explore: - the nature and prevalence of online...

The study had a threefold objective: Collecting data and evidence, testing a range of remedies to improve consumer decision-making and interest in cross-border offers, and estimating savings consumers could make. The preparatory phase involved the collection of qualitative and quantitative...

This study on the functioning of retail electricity markets for consumers in the EU is the follow up to the first market study conducted in 2009/2010, and published by the European Commission in 2010. The objectives of the current study are to investigate if a well-functioning electricity market...