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~institution:"Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde"
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Beziehungsmarketing
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Van den Poel, Dirk
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Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
National Bureau of Economic Research
292
Springer Fachmedien Wiesbaden
102
IGI Global
50
OECD
43
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
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Verlag Dr. Kovač
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International Monetary Fund (IMF)
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International Monetary Fund
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World Bank
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Books on Demand GmbH <Norderstedt>
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Université Paris-Dauphine (Paris IX)
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European Commission / Directorate-General for Taxation and Customs Union
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Nomos Verlagsgesellschaft
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European Commission / Joint Research Centre
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World Bank Group
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Department of Economics and Accounting, College of the Holy Cross
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European Foundation for the Improvement of Living and Working Conditions
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American Marketing Association
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Edward Elgar Publishing
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Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
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Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
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9
Fördergesellschaft Marketing an der Universität Augsburg
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Rheinisch-Westfälische Technische Hochschule Aachen
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Springer-Verlag GmbH
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Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
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Friedrich-Schiller-Universität Jena
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SOEP-IS Group
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Taylor and Francis.
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Technische Universität Ilmenau
7
University of Western Sydney
7
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Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
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ECONIS (ZBW)
10
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Patients' and personnel's perceptions of service quality and patient satisfaction in nuclear medicine
De Man, Stefanie
;
Gemmel, Paul
;
Vlerick, Peter
;
Rijk, …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001735478
Saved in:
2
The waiting experience and consumer perception of service quality in outpatient clinics
De Man, Stefanie
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002002067
Saved in:
3
Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling : the case of financial services
Larivière, Bart
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001999769
Saved in:
4
Service level agreements : een literatuuroverzicht
Vandaele, Darline
(
contributor
);
Gemmel, Paul
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749359
Saved in:
5
Customer base analysis : partial defection of behaviorally-loyal clients in a non-contractual FMCG retail setting
Buckinx, Wouter
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001810342
Saved in:
6
Bayesian network classifiers for identifying the slope of the customer lifecycle of long-life customers
Baesens, Bart
(
contributor
);
Verstraeten, Geert
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001741980
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7
Customer attrition analysis for financial services using proportional hazard models
Van den Poel, Dirk
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749325
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8
The relationship between consumers' unethical behavior and customer loyalty in a retail environment
Van Kenhove, Patrick
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749535
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9
Does attitudinal commitment to stores always lead to behavioral loyalty? : The moderating effect of age
Van Kenhove, Patrick
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001749545
Saved in:
10
Joint optimization of customer segmentation and marketing policy to maximize long-term profitability
Jonker, Jedid-Jah Jan
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001926990
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