Graux, Hans (contributor); Dumortier, Jos (contributor); … - European Commission / Directorate-General for the …; … - 2015
Service Level Agreements for cloud computing services Study about standards terms and performance criteria in service level agreements (SLA) for cloud computing services (SMART 2013/0039) This document is the final report which has been prepared by time.lex and Spark in the European Commission's...
