chapter 2 Strategy as Innovation, Strategy for Innovation -- chapter 3 Integrating Innovation and Lean in Practice -- chapter 4 Learning to Be Innovative -- chapter 5 Supportive Culture for Innovation -- chapter 6 Supportive Infrastructure for Innovation -- chapter 7 Bringing Innovation to Daily...

chapter 2 Visual Strategy -- chapter 3 Opportunity Identification -- chapter 4 Idea Generation -- chapter 5 Delivering Profitable Innovation to Targeted Customers -- chapter 6 Barriers to Imitation -- chapter 7 Applications of Graphical Strategy Tools -- chapter 8 Ranking Offerings -- chapter 9...

part Section 1: Warm Up -- chapter 1 Introduction -- chapter 2 Lean Leadership -- chapter 3 Performance Hub at a Glance -- part Section 2: Implementation -- chapter 4 The Deployment Plan and the Project Hub -- chapter 5 Identifying the Right Metrics -- chapter 6 The Review Structure -- chapter 7...

chapter 1 Ten Years Later -- chapter 2 Setting the Challenge -- chapter 3 Rethinking the Factory’s Layout and Production Philosophy -- chapter 4 Getting the Employees Involved -- chapter 5 New Layout and Training -- chapter 6 Reviewing the Salary, Structure, and Bonus System -- chapter 7...

chapter 1 Introduction -- chapter 2 There Is No Panacea! -- chapter 3 Training Day -- chapter 4 Sharing Black Books -- chapter 5 Tachinbo -- chapter 6 Prioritizing and Executing Actions -- chapter 7 Updating Standardized Work Forms and Expanding -- chapter 8 Focused Tachinbo: Workstation...

chapter 1 Defining Outpatient Healthcare -- chapter 2 Creating a Structure for Quality and Safety -- chapter 3 Engineering the Customer Connection -- chapter 4 Policies, Procedures, and Plans -- chapter 5 e Human Resource Factor -- chapter 6 Measuring Quality and Safety -- chapter 7 Medication...

chapter 1 Use and Misuse -- chapter 2 A Variety of Improvements -- chapter 3 Green Mountain Coffee Roasters—Continuous Growth -- chapter 4 IBM—A Revival -- chapter 5 Ben and Jerry’s Homemade Ice Cream—A Tale of Two Plants -- chapter 6 Herman Miller—How Lean Are You?.