chapter 2 Strategy as Innovation, Strategy for Innovation -- chapter 3 Integrating Innovation and Lean in Practice -- chapter 4 Learning to Be Innovative -- chapter 5 Supportive Culture for Innovation -- chapter 6 Supportive Infrastructure for Innovation -- chapter 7 Bringing Innovation to Daily...

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Acknowledgments -- Author -- 1: Patient Advocate Defined -- 2: Personal Healthcare Portfolio Model Defined -- As a Model -- Data Management Capability -- Introduction to Patient-Centric Health...

chapter 1 A Brief History of American Healthcare -- chapter 2 Healthcare Quality History -- chapter 3 Quality- Driven Healthcare -- chapter 4 Industrialized Healthcare and Organizational Transitions -- chapter 5 A Vision of 21st Century Healthcare -- chapter 6 What Does It All Mean to You?.

chapter 1 Building the Foundation -- chapter 2 Creating a Culture -- chapter 3 Integrating the Culture. Annual Plan—Health Care Improvement, Risk Management, -- chapter 4 Building the Process -- chapter 5 Leveraging Technology.