Purpose: In most companies achieving or delivering quality product or service becomes a complex task especially when setting up a new production process; every time focusing on project completion, meeting deadlines and quality check at the end of the production. Two types of quality checks can...

Business Process Management (BPM) is not a new concept as Social Networks and Social BPM that are starting to get as much attention as previous, both on academic contexts and in organizations. Social Networks are evolving and, although there is recognition of the importance that they have in...

This case study creates an economically and technically competitive operating management system to improve the efficiency and quality of performance in a mid-sized electronics manufacturing company. The research was carried out with the aim of increasing the economic value of the studied company...

To be able to manage the processes it is essential to possess information on the current progress of the processes as well as past performance. This requires to create for each process particular indicators that measure its performance. By comparing the past values of indicators the process...

Purpose - The purpose of this case study is to create a competitive operating management system to improve efficiency and quality performance in a mid-sized electronic manufacturing company. Research has been carried out in a case study manner with the objective of increasing the economic value...

Regular annual interviews are becoming an essential tool in knowledge management processes. They assist in management, achievement of individual and organizational goals, individual career paths and in changing operation of the organization. Annual interviews also strenghten communication links...

Knowledge management is becoming de facto one of the required business strategies to support innovation and competitive advantage. Several knowledge management activities would be more engaging for people if they would use principles of gamification. This paper analyzes frequencies of...

The marketing discipline has in recent years greatly transformed. The marketing concept has been extended, deepened, the redefined and repositioned. In the last fifteen years, many authors point out that the marketing of a variety of factors occurred in the mature phase that is in crisis and...

It is a conceptual paper that is supported by a case study done in a project oriented company and its subject matters are related to such business processes as project performance assessment, knowledge management, corporate governance through translating strategy into project operational goals,...