The world of tomorrow will be driven by digital transformation across sectors and industries, and the global coronavirus disease of 2019 (COVID-19) pandemic is accelerating this process. Digital technology is already playing an important role in the West Bank and Gaza (WB and G), and development...

This note presents main findings of the GovTech Snapshot Assessment for Azerbaijan, forming part of a larger World Bank global engagement on GovTech and Advisory Services and Analytics (ASA) in the South Caucasus focusing on transforming government services through digital innovations. The...

This note presents main findings of the GovTech snapshot assessment for Armenia forming part of a larger World Bank global engagement on GovTech and Advisory Services and Analytics (ASA) in the South Caucasus on transforming government services through digital innovations. The objective of the...

This note presents main findings of the GovTech Snapshot Assessment for Georgia, forming part of a larger World Bank global engagement on GovTech and Advisory Services and Analytics (ASA) in the South Caucasus on Transforming Government Services through Digital Innovations. The objective of the...

The rapid evolution of digital technologies and digital transformation is reshaping the dynamics of the global economy and supply chain. The digital economy creates new opportunities for innovation, access to information and services, social networking, job creation, and economic growth. The...

A diagnostic assessment of Zimbabwe's digital economy has been launched as part of the World Bank Group's Digital Economy for Africa (DE4A) Initiative, which leverages an integrated and foundations- based diagnostic framework to examine the present level of digital economy development across...

This report aims to deepen the understanding of barriers to and incentives for the acceptance and use of electronic payments, from the perspective of micro, small and medium retailers (merchants). Developing and accelerating acceptance of electronic payments by these merchants is essential to...

The buzz around Internet of Things (IoT) has gathered momentum but the IoT phenomenon is poorly understood by governments and businesses. Governments are under pressure to become more innovative, evidence-based, and collaborative and IoT seems to offer opportunities such as increased...

This report examines three interrelated issues - digital connectivity, digital entrepreneurship, and taxation of digital platforms - that are closely aligned with Malaysia's goal of becoming the e-commerce hub of the region. By leveraging the internet, smartphones, Big Data, the internet of...

The rapid technological advancement is now disrupting the global economy and creating new business and development models, offering countries opportunities to leapfrog over traditional paths for economic growth. Over the past years, digital technologies have been spreading throughout the world...