Corruption poses a significant threat to development and has a disproportionate impact on the poor and most vulnerable. Government agencies struggle to identify fraud and corruption in public expenditures. Risk assessments usually rely on manual analysis and follow-up on specific complaints or...

The pace at which markets are evolving, thanks to the accelerated adoption of digital technologies, poses important challenges to competition law and its enforcement. This work aims to support this process by building an understanding of the experiences of competition authorities in deciding on...

E-commerce, defined broadly as the sale of goods and services facilitated through the internet, is a key growth opportunity for Albania. Sellers can benefit from internet marketing, 24-hour online shopping and remote transaction settlement to reach more customers. Buyers, including both...

This study provides an early assessment of the impact of Coronavirus (COVID-19) on e-commerce platforms and digital financial services, identifying the opportunities, good practices, and key challenges that have emerged in different regions. The focus of the study is to evaluate the impact of...

The objective of this technical report and the accompanying skills profiles report is twofold. First, the technical report explains the methodology used to transform job postings text into OV data and in turn, illustrates how to use those data to produce labor market intelligence valuable to...

Fintech is increasingly recognized as a key enabler for financial sectors worldwide, enabling more efficient and competitive financial markets while expanding access to finance for traditionally underserved consumers. A critical challenge for policy makers is to harness the benefits and...

Open banking schemes provide consumers with more choice and new financial products and services through the use of technology, particularly application programing interfaces (API's). The main objective of this paper is to provide guidance on how to implement consumer consent protocols to access...

This report aims to deepen the understanding of barriers to and incentives for the acceptance and use of electronic payments, from the perspective of micro, small and medium retailers (merchants). Developing and accelerating acceptance of electronic payments by these merchants is essential to...

The buzz around Internet of Things (IoT) has gathered momentum but the IoT phenomenon is poorly understood by governments and businesses. Governments are under pressure to become more innovative, evidence-based, and collaborative and IoT seems to offer opportunities such as increased...

This report examines three interrelated issues - digital connectivity, digital entrepreneurship, and taxation of digital platforms - that are closely aligned with Malaysia's goal of becoming the e-commerce hub of the region. By leveraging the internet, smartphones, Big Data, the internet of...