Wells, Rachael E.; Brockner, Joel - In: Affect and groups, (pp. 249-273). 2007
Building upon the psychological literature on responses to potentially traumatic events (e.g., Bonanno, 2004; Tugade & Fredrickson, 2004), this chapter explores the potential impact of managers’ affective expressions during tumultuous times at work. We propose that managerial displays of positive...