Gloy, Brent A.; Akridge, Jay T.; Preckel, Paul V. - In: Agribusiness 13 (1997) 3, pp. 335-347
As building long term customer relationships becomes paramount to the success of agricultural input marketers, a question of focus is raised: Which customers should the firm attempt to build such relationships with? Customer Lifetime Value (CLV) is a concept some marketers have employed to...