Do people care about intentions . even when good intentions do not produce good results? While the aphorism in the paper.s title suggests that outcomes matter more than intentions, our study questions that assumption. Our experimental design builds on previous studies of intentions by...

Employee diversity may affect business performance both as a result of customer discrimination and as a result of how members of a group work with each other in teams. We test for both channels with data from more than 800 retail stores employing over 70,000 individuals, matched to Census data...

When is sabotage acceptable? We use a quasi-experimental design to study the acceptability of several forms of rule-breaking at work. We find retaliation is perceived as more acceptable if it is an act of omission instead of an act commission and if it is in the same "domain" as the employer's...

Substantial evidence shows that North Americans are generally more accepting of the market than Europeans and attribute market outcomes to a larger degree to effort or skill. Thus, we expect North Americans to be more accepting of layoffs and pay cuts than Germans and that Germans will be more...

Using both survey data and field research, we investigate the effects of employee involvement practices on outcomes for blue-collar workers in the auto supply industry. wages by 3-5%. The causal mechanism linking involvement and wages appears most consistent with efficiency wage theories, and...

This study uses the National Educational Longitudinal Survey of 1988 (NELS) to replicate both the analysis in The Bell Curve and that of several of its previous replications. We examine the relative importance of test scores and family background in predicting dropping out of high school,...

This paper utilizes a rich data set on workers and their employers in the US and Japan to test several predictions of human capital theory. The data set incorporates both prospective and retrospective measures of turnover, includes multiple measures of training, and provides a basis for...

This paper uses the General Social survey and the comparison between the National Longitudinal Survey of Young Men and of Youth to measure how returns to young men's family background have changed from the late 1970's to the late 1980's and early 1990's. Coming from a wealthy family and having a...