The study of consumer behavior determines an adequate knowledge of the concepts, ofthe tourism communication system, the steps necessary for research, information and influencingfactors: needs and desires, personality, lifestyle, attitudes and preferences of consumers. This workanalyzes the...

The results of researches present in the specialized literature emphasize thatthe evaluation of both e-services and traditional services is based on the customers’individual experiences.This paper presents a study conducted for evaluating the e-services provided by BogdanVoda University from...

Without substitute decision-maker, decision support system, through their components,can facilitate the work of decision-maker by providing useful clues to solving problems andidentifying opportunities. Choosing an optimal solution in case of complex decision makingprocesses, with a degree of...