Mena, Gary; Coussement, Kristof; De Bock, Koen W.; De … - In: Annals of Operations Research 339 (2023) 1, pp. 765-787
Deep neural network (DNN) architectures such as recurrent neural networks and transformers display outstanding performance in modeling sequential unstructured data. However, little is known about their merit to model customer churn with time-varying data. The paper provides a comprehensive...
