The stylized facts associated with workers satisfaction are tested using a distinctive data set. Using principal components analysis five distinct measures of workers satisfaction, and the factors that determine each one are examined. The data set, covering three low-wage service sectors,...

Two theories of over-qualification are considered, namely mismatch, whereby workers do not find the most appropriate jobs for their skills, because of imperfect information or labour market rigidities, and 'heterogeneous workers', whereby individuals with the same qualifications have different...