The growth of the Internet and other digital media has opened up exciting opportunities for the provision of public services, for business and for personal transactions. Comparisons between the earliest forms of “online” research, in the form of telephone interviewing, and offline data...

City University and the University of Sheffield have been commissioned by the Department of Health to evaluate the use of digital interactive television as a source of health information. The aim of this study was to evaluate access issues related to one of these pilot projects, the Living...

Purpose – The objective of this paper is to discuss the development of a knowledge sharing questionnaire and the role of knowledge sharing in predicting turnover intentions of registered professional nurses. Design/methodology/approach – A literature study was conducted to determine the...

The character, growth and demand for football information services in England and Wales is examined. Questionnaires were sent to football clubs and supporters to investigate the quantity, quality and types of information services available, and whether the demand for football information is...

Quality standards in the enquiry answering function of health service drug information units and of pharmaceutical industry medical information departments are studied by an interview/questionnaire survey. Factors examined include the use of standardised and documented procedures, adherence to...

Examines, the relative merits of digital information platforms. Included are online systems, CD‐ROM, the Web and mobile distribution platforms. Proposed a methodology to assist in the determination of the relative merits of the platforms. Reach and Complexity are the two key characteristics...

Provides an initial analysis of the use of InTouch with Health touch screen information kiosks located throughout the UK. Presents data for more than 50 kiosks and models use to a variety of variables. The data were collected via kiosk transaction logs and questionnaire. Seeks to explain use...