Purpose – This paper seeks to show how enterprise resource planning (ERP) could create a competitive advantage for small‐ and medium‐sized enterprises (SMEs). Design/methodology/approach – The main methods used in this study were questionnaires and interviews based on the application of...

Purpose – To provide a systemic view of competitive advantage in small‐ and medium‐sized enterprises (SMEs). Gaining a competitive advantage involves a process that evolves over time and which considers the role of three factors: the entrepreneur, the firm's resources and capabilities and...

Purpose – To present a research model attempting to build an innovative common gateway complaint with Rosettanet Standards for the secure message exchange between electronic businesses under this age of internet economy. The use of Rosettanet Standards is to achieve the effectiveness and...

Purpose – The purpose of this paper is to illustrate the application of business process reengineering (BPR) and benchmarking principles to redesign an undergraduate course on BPR to achieve continuous improvements. The principles are applied on a course on BPR in the curriculum of engineering...

Purpose – Successful implementation of supply chain collaboration (SCC) by Wal‐Mart has encouraged many manufacturing companies, such as Procter & Gamble, Hewlett‐Packard Co, and West Marine Products Inc., to initiate collaboration. Subsequently, collaboration between suppliers and...

Purpose Green or sustainable supply chain management (GSCM/SSCM) has in recent years attracted much attention from academia and practitioners in all part of the world. In recent years, all humanity has experienced severe climate change which is widely attributed to human activity. Harmful...

Purpose – Creativity is becoming one of the most powerful sources of competitive advantage in the modern economy. As more developed economies progress from the tertiary (or service-based) level to the quaternary (or knowledge-based) level, successful nurturing of creativity and innovation...