Law, Chuck C.H.; Ngai, Eric W.T. - In: Benchmarking: An International Journal 14 (2007) 3, pp. 387-406
Purpose – The purpose of this paper is to present an empirical investigation into the relationships between the selected organizational variables, business process improvement (BPI) and enterprise resource planning (ERP) success. Design/methodology/approach – It is based on a sample of 96...