Kakkar, Shiva; Dash, Sanket; Vohra, Neharika; Saha, Surajit - In: Benchmarking: An International Journal 27 (2020) 5, pp. 1843-1860
Purpose: Performance management systems (PMS) are integral to an organization's human resource management but research is ambivalent on their positive impact and the mechanism through which they influence employee behavior. This study fills this gap by positing work engagement as a mediator in...