Purpose – The purpose of this paper is to provide a methodology for assessing supply risk for a product category. The fuzzy based analytic hierarchy process (Fuzzy AHP) has been used for the purpose. The technique is used to determine the supply related risk and its potential impact on the...

This paper describes the results of a research project where respondents from a variety of disciplines were questioned about how they perceive quality improvement. Structured interviews were held with top managers from the fields of engineering, operations, strategic planning, marketing,...