Purpose – The purposes of this study are twofold: first, the authors attempt to confirm the effect of the income elasticity of demand in the retail industry by investigating the performance of department stores; second, the authors measure and benchmark the performance of individual department...

Purpose: To identify sources of the success and failure of COVID-19 control measures and develop best-practice public health policy in mitigating the spread of COVID-19, this paper aims to evaluate the efficiency of various combinations of government COVID-19 control measures among OECD...

Purpose The purpose of this paper is to measure the comparative efficiency of 18 Korean commercial banks under the presence of negative observations and examine performance differences among them by grouping them according to their market conditions. Design/methodology/approach The authors...

Purpose The purpose of this paper is to identify the efficiency scores of branches and districts, the sources of inefficiency for branches and projections of variables for inefficient branches. It measures the comparative performance of branches of a credit union for internal benchmarking....

Purpose – The purpose of this paper is to measure the performance and relative operating efficiency of mini branches of a commercial bank for internal benchmarking. Design/methodology/approach – The authors employ data envelopment analysis (DEA) for measuring the relative efficiency of mini...

Purpose There are elevated debates on the role of teacher unions on the effectiveness of education in the USA. The purpose of this paper is to examine if the unionization of education has an impact on the comparative performance of public education in the USA. Design/methodology/approach The...

Purpose – For strategic and competitive insights, this paper aims to measure and benchmark comparative operating efficiencies of major airlines in Asia, Europe, and North America. Design/methodology/approach – The authors employ data envelopment analysis for measuring the relative efficiency...

Purpose: Data envelopment analysis (DEA) is based on the production possibility set that involves the process of converting resources or inputs to outputs. Accordingly, most DEA models include endogenous variables and need an additional step to find the influence of exogenous variables on the...