proposing a framework for OE deployment in SMEs. Design/methodology/approach Data for the deployment scores of operational … insights into OE's practical aspects in SMEs (small and medium enterprises). For example, Contractual-conformance and Process …. Additionally, the study emphasizes the need for continuous culture in SMEs, which will help to support operational excellence …

potentially problematical from a legal context. A particular case in point is benchmarking, a required aspect of the EFQM … the practice of benchmarking constitutes a diverse range of potentially and commercially exploitable information. The … through which companies can receive and subsequently exploit knowledge is through the practice of benchmarking. Benchmarking …

Purpose – This paper aims to propose a new benchmarking framework that uses a series of existing intuitive and …/value – The benchmarking framework presented in this study has some obvious attractive features. First, the generic nature of the …

the implementation of benchmarking practices. Thus, the aim of this research is to point out the structure and … applications of quality improvement, by providing evidence for understanding the implementation of benchmarking as a competing tool … quality improvement can be accomplished through benchmarking practices. Findings The findings of this research indicate that …

Purpose – The purpose of this paper is to provide an integrated methodology for benchmarking the sustainability of … SBEI is computed. Findings – The results indicate that the suggested fuzzy approach is feasible for benchmarking the …/implications – Practitioners and consultants can use the instrument for conducting quality management benchmarking within and across organizations …

) analysis. Design/methodology/approach – A systematic dynamic benchmarking methodology is proposed with an illustrative example …'s judgment over time in the QFD, not only in the importance rating part, but also in the competitive benchmarking part. It is … and the competitive benchmarking information. Second, it is a strength‐weakness‐opportunity‐threat‐based competitive …

benchmarking to reduce the variability in performance among supply chains of same focal firm. The proposed methodology of internal … benchmarking for assessment of supply chain performance demonstrated through a case supply chain. Design/methodology/approach – A … countries. In order to assess and improve the performance of these supply chains relative to each other, a benchmarking …