Purpose – To explain the factors of benchmarking adoption as experienced by companies in Malaysia in which benchmarking is one of the way to create a sense of urgency by telling them where they are, how good they have to be, and what they have to do to get there. Design/methodology/approach...

Purpose The purpose of this paper is to explore various efficiency aspects of banks in Association of Southeast Asian Nations (ASEAN) in light of their remarkable growth in recent years. Design/methodology/approach The authors used various data envelopment analysis technique to measure the...

Purpose – The purpose of this paper is to redress the imbalances in the past literature of supply chain benchmarking and enhance data envelopment analysis (DEA) modeling approach in supply chain benchmarking. Design/methodology/approach – The paper is sorted into sections: benchmarking,...