Agarwal, Nishtha; Seth, Nitin; Agarwal, Ashish - In: Benchmarking: An International Journal 29 (2021) 3, pp. 735-766
Purpose: The present study aims at developing a model to quantify supply chain resilience as a single numerical value. The numerical value is called resilience index that measures the resilience capability of the case company's supply chain. The model calculates the index value based on the...