Purpose – This paper aims to discuss the development and use of a green logistics performance index (GLPI) for easy comparison of performance among industries and countries. It uses the survey data collected from the home electronic appliance industry in China and Japan as an example to...

Purpose – The purpose of this paper is to discuss the use of data envelopment analysis (DEA) to benchmark store performance for the purpose of rationalising retail distribution network. Design/methodology/approach – As an illustration of the approach, DEA is applied to a sample of front...

Purpose: The purpose of this paper is to propose a scalable quantitative approach to evaluate alignment within and between courses and programs in higher education for benchmarking purpose. Design/methodology/approach: The revised Bloom’s taxonomy, which combines a cognitive process dimension...