Managing Processes in your Professional Service Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- What does self-assessment mean for an organization? -- What can you gain? -- Assessment criteria -- Assessment instructions -- You can learn from those who have better...

Starting up your Professional Service Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- Principle of the book -- The Business Excellence Framework -- The 9 principles of Business Excellence -- Assessment criteria -- Assessment instructions -- You can learn from...

Starting up Your Skilled Trade Business Enterprise -- Reading and assessment instructions -- Contents -- Introduction -- Principle of the book -- The Business Excellence Framework -- The 9 principles of Business Excellence -- Assessment Criterion -- Assessment instructions -- You can learn from...