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~isPartOf:"Benchmarking : an international journal"
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How to use spontaneous customer comments to identify nonlinear background of satisfaction with restaurant services
Tontini, Gerson
;
Irgang, Luís
;
Kroenke, Adriana
; …
- In:
Benchmarking : an international journal
29
(
2022
)
2
,
pp. 496-521
Persistent link: https://www.econbiz.de/10013040881
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