The pattern of adoption of high-performance work practices has been explained in terms of strategic contingency and in terms of union presence. We compare the post-deregulation/privatization changes in work practice at AT&T, Bell Atlantic and British Telecom. On the basis of these cases, we...

Workplace bullying is increasingly recognized as an important area of debate, particularly among researchers adopting a psychological perspective of work. This paper examines definitions of workplace bullying and explores less orthodox approaches within a British context. It focuses primarily on...