Purpose – The purpose of this paper is to conduct a literature review to provide an overview of surveys focussing on business process management (BPM)/business process orientation (BPO) or on BPM-related topics in order to describe the status quo, uncover trends, classify survey contributions...

Currently, automotive original equipment manufacturers (OEMs) aim at developing Internet‐based methods to redesign their relationships with the suppliers. The majority of the manufacturers believe this to be a possibility to improve the relationships to their suppliers, especially regarding...