Purpose – The paper aims to provide a comprehensive overview of business processes (BPs) literature by identifying and discussing key BP‐related research themes and suggesting directions for future research. Design/methodology/approach – Latent semantic analysis was used to analyze the...

Purpose – The purpose of this paper is to understand how business process configurations influence motivation among process participants. Design/methodology/approach – An experiment was conducted in which business process rules complexity, work backlog, and case distribution method were...

Purpose – The purpose of the study is to examine how information technology, strategic planning processes, and people interact in an emerging e‐government environment. Design/methodology/approach – A discriminant model was developed to test the ability to distinguish between the...

Purpose – Radio frequency identification (RFID) can bring a lot of benefits to supply chain management. However, privacy issues caused by RFID surface constantly and can impede widespread implementation of RFID. The purpose of this paper is to propose a theoretical model to explicate the...