Eftekhari, Nazanin; Akhavan, Peyman - In: Business Process Management Journal 19 (2013) 1, pp. 4-29
Purpose – The purpose of this paper is to present a comprehensive IT tools based methodology (CITM) for BPR projects in order to facilitate implementing BPR project by considering relevant IT tools in each phase of the methodology, both approaches (clean slate and analysis of existing...