Feng, Taiwen; Sheng, Hongyan; Li, Minghui - In: Business Process Management Journal 27 (2021) 5, pp. 1610-1632
Purpose: Based on resource dependence theory and transaction cost economics this study explores how green customer integration (GCI) affects financial performance via information sharing and opportunistic behavior, and the moderating effects of dependence and trust. Design/methodology/approach:...