Purpose: The purpose of this paper is to empirically evaluate business process orientation (BPO) of the Slovenian power supply business. Design/methodology/approach: Within the empirical investigation, the level of BPO maturity was measured in the 19 organizations of the power supply business....

Purpose: This paper aims to define knowledge transfer and small and medium enterprise’s (SME's) effectiveness. This research framework examines how employees understand, create and apply knowledge in a day-to-day working context, and how knowledge and other organisational factors influence...