Purpose – This paper aims to describe an interactive action planning software tool (TAPS) for manufacturing objective deployment, and to report the results of its application in five companies. Design/methodology/approach – A process approach based on action research was adopted in this...

Purpose – The aim of the research was to develop a model for establishing and maintaining alignment of purpose in business change initiatives. Design/methodology/approach – The research methodology combined a synthesis of the literature across the diverse fields of change leadership, project...

Focuses on the performance planning value chain (PPVC). The PPVC is the latest thinking in the field of Performance Measurement developed by the Centre for Business Performance, Cranfield School of Management. It provides a systemic process for using data to enhance decision‐making, bringing...

Measuring intellectual capital is on the agenda of most 21st century organisations. This paper takes a knowledge‐based view of the firm and discusses the importance of measuring organizational knowledge assets. Knowledge assets underpin capabilities and core competencies of any organisation....