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Systems thinking for the integration of management systems

Jonker, Jan; Karapetrovic, Stanislav - In: Business Process Management Journal 10 (2004) 6, pp. 608-615

growing need for the integration of function‐specific management systems requires two elements: a conceptual model and a … would probably qualify to provide the basis for integration, development of methodologies to achieve fully …‐down integration of internal systems that these standards describe. Subsequently, a short discussion on the issue of the IMS …

Persistent link: https://www.econbiz.de/10014687582

Electronic commerce: re‐engineering the buyer‐supplier interface

McIvor, Ronan; Humphreys, Paul; Huang, George - In: Business Process Management Journal 6 (2000) 2, pp. 122-138

The aim of this article is to show how electronic commerce can fundamentally change the inter‐organisational processes at the interface between the buyer and supplier. It will be shown how electronic commerce is not only enabling the redesign of internal organisational processes but is...

Persistent link: https://www.econbiz.de/10014687433

Managing processes through teamwork

Mendibil Telleria, Kepa; Little, Derek; MacBryde, Jill - In: Business Process Management Journal 8 (2002) 4, pp. 338-350

Efficient teamwork has been shown to be a key element for improving business process performance and, as a consequence, organisational performance. As a result of this, improving management and measurement of team performance has captured the interest of many organisations intending to increase...

Persistent link: https://www.econbiz.de/10014687497

A success factor model for electronic markets : Defining outcomes based on stakeholder context and business process

Fairchild, A.M.; Ribbers, P.M.A.; Nooteboom, A.O. - In: Business Process Management Journal 10 (2004) 1, pp. 63-79

Although many electronic markets have opened up, adoption of electronic marketplaces worldwide has been lower than expected. It is still unclear what the exact effects of electronic markets are, how they emerge, and what markets will eventually turn out to be the most successful in the industry....

Persistent link: https://www.econbiz.de/10014687550

An empirical study of business processes across Internet‐based electronic marketplaces : A supply‐chain‐management perspective

Grieger, Martin - In: Business Process Management Journal 10 (2004) 1, pp. 80-100

After the dot‐com breakdown in 2001, Internet‐based electronic marketplaces (IEMPs) continue to be the most promising interorganizational information systems allowing firms to integrate with suppliers and customers. They have emerged in various industries, supporting the exchange of goods...

Persistent link: https://www.econbiz.de/10014687551

Assessing the learning experience in a business process re‐engineering (BPR) course at the University of Bahrain

Al‐Shammari, Minwir - In: Business Process Management Journal 11 (2005) 1, pp. 47-62

Purpose – The main purpose of the study was to assess students' perceptions of cognitive, affective, and interactive benefits in a business process re‐engineering (BPR) course using five adopted teaching tools: role‐playing, case studies, group assignments, electronic collaboration, and...

Persistent link: https://www.econbiz.de/10014687592

Challenges of business processes management in healthcare : Experience in the Irish healthcare sector

Helfert, Markus - In: Business Process Management Journal 15 (2009) 6, pp. 937-952

Purpose – The purpose of this paper is to outline a framework for analyzing healthcare process management projects. By using this framework, it seeks to analyze a system implementation in Ireland. The system aims to standardize healthcare human resource and payroll for the Irish healthcare...

Persistent link: https://www.econbiz.de/10014687826

Methodological choices in enterprise systems research

Sedmak, Melissa; Longhurst, Phil - In: Business Process Management Journal 16 (2010) 1, pp. 76-92

Purpose – The purpose of this paper is to present the choices to researchers when approaching the topic of enterprise systems from a social science perspective. Design/methodology/approach – A selected bibliography is presented, on the themes relevant to methodological choices in studying...

Persistent link: https://www.econbiz.de/10014687832

Delineating the ERP institutionalization process: go‐live to effectiveness

Maheshwari, Bharat; Kumar, Vinod; Kumar, Uma - In: Business Process Management Journal 16 (2010) 4, pp. 744-771

Purpose – The institutionalization of an organizational innovation, such as an enterprise resource planning (ERP) system, takes place as a continuous adaptation process that includes the development of a support organization, infrastructure, regulations, and norms, as well as the acquired...

Persistent link: https://www.econbiz.de/10014687861

The critical consequences of project drift – a case study in the UK banking sector

Hedley, Julie; Ojiako, Udechukwu; Johansen, Eric; … - In: Business Process Management Journal 16 (2010) 4, pp. 772-786

Purpose – The objective of this paper is to identify the change model being used by a UK bank to implement and embed a major regulatory‐driven initiative (the Basle Capital Accord) into it is business operations. Design/methodology/approach – A naturalistic paradigm was adopted for this...

Persistent link: https://www.econbiz.de/10014687862